FAQ Categories Overview

My vehicle is covered by the manufacturer’s limited warranty. Why should I purchase an Ally Premier Protection plan?

The manufacturer’s warranty generally is for 36 months or 36,000 miles, whichever comes first. Most customers drive their vehicles more than 36,000 miles in three years.

Consider purchasing Ally Premier Protection for your GM vehicle:

  • If you drive more than 1,000 miles monthly and plan to lease or finance your vehicle for more than 36 months, or
  • If you want to decrease your financial exposure to repair costs

 

I thought GM vehicles were good vehicles. Why do I need Ally Premier Protection?

GM vehicles are designed, assembled and tested to very high standards, but components used in today’s vehicles are extremely complex and expensive to repair. Purchasing Ally Premier Protection provides financial security against the rising cost of unexpected repair expense. Today’s Ally Premier Protection will protect you against future costs for covered repairs. 
 

I purchased a vehicle service contract on my current vehicle and never used it. Why do I want to purchase another service agreement?

Congratulations – your current vehicle is performing as expected. You have not been inconvenienced or responsible for expensive repairs. Vehicle service contracts are similar to auto insurance. You certainly hope you will not have to use it, but you do not want the risk or uncertainty of paying for an accident repair or theft. By purchasing an Ally Premier Protection plan, you transfer the uncertainty and financial risk of expensive, covered repairs to Ally Premier Protection.

 

What is the manufacturer’s limited warranty period?

For 2016 and newer model year GM vehicles, the New Vehicle Limited Warranty period is 36 months or 36,000 miles of bumper-to-bumper coverage (whichever occurs first) which includes Powertrain coverage up to 5 years or 60,000 miles (whichever occurs first) with the following exceptions:

  • Buick and Cadillac vehicles have a New Vehicle Limited Warranty period of 48 months or 50,000 miles of bumper-to-bumper coverage (whichever comes first) which includes Powertrain coverage up to 6 years or 70,000 miles (whichever comes first).

For pre-2016 model year GM vehicles, the warranty period is defined as 36 months or 36,000 miles, whichever comes first, with the following exceptions:

  • Cadillac vehicles have a warranty period of 48 months or 50,000 miles, whichever comes first.
  • Buick 2006 model year and newer vehicles have a warranty period of 48 months or 50,000 miles, whichever comes first.

When does an Ally Premier Protection begin?

The term and mileage of coverage is calculated from the date of contract purchase and the current odometer mileage on the vehicle. There are two forms of pricing available: New and Used. “New” consists of any vehicle that has been in service up to 12 months AND up to 12,000 miles on the odometer. “Used” is any vehicle that has been in service for more than 12 months OR more than 12,000 miles on the odometer.

 

When does an Ally Premier Protection plan end?
 

Vehicle service contracts purchased on all vehicles end at the time or mileage selected.

All vehicle service contracts end at the time or mileage selected (whichever comes first) calculated from the date of contract purchase and odometer mileage at time of contract purchase. For example, a 24,000-mile plan, purchased for a vehicle with 40,000 miles, will end when the odometer reaches 64,000 miles (unless the time period expires first).